Here's what Live Nation is offering:


  • For Cancelled Shows: Ticket holders will automatically receive a refund for cancelled events. Alternatively, if your show is at a Live Nation venue (list below) you will have 30 days to opt in to receiving a 150% credit to use towards buying future tickets.
  • For Rescheduled Shows: Tickets will automatically be valid for the new date, unless you opt for a refund within 30 days of the new show date being announced. Emails will be sent to ticket holders notifying them of their options. If you have tickets to a show that is postponed, you will be able to select your refund option once the new date is announced. If 60 days has passed since a show was postponed and no rescheduled dates have been announced, the 30-day window for refunds will open at that time.
  • If you have tickets to a show at a Live Nation venue that gets cancelled, you can choose to receive a credit for 150% of your purchase (including fees). So if you spent $200 on tickets, you will receive $300 in credit! When you choose this option, Live Nation will also donate tickets to healthcare workers to share the gift of live with those working on the front line through our Hero Nation program. We will donate 1 ticket for every ticket you originally purchased. All ticket holders will receive emails with their options. This offer is not valid for special events, third party rentals or festivals.

    https://www.livenationentertainment.com/ticketrefund/