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  1. #1
    Atomic Punk bsbll4's Avatar
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    Default Ticketmaster Question

    So I bought tickets to the St. Louis show for July 26th through Ticketmaster, but I'm not finding my confirmation/tickets in my email. I know I bought them because the transaction is showing up in my bank account and it's through Ticketmaster. Anyone else have this problem?

    I reached out to Ticketmaster to find out what the hell is going on, but I figured I would ask here in case anyone has had a similar problem.
    CNN may think my opinion matters, but you shouldn't.

  2. #2
    Master Bluesman Elwood P.'s Avatar
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    Default

    You buy email/print your tix or hard copy snail mail?

    I got tix for the SD show. Had em snail-mailed. They got to me in about a week. I guess I'm still old school. Got em tho.
    "I'm the opposite of Bill Cosby. Diamond Dave always gets your approval." (DLR)

    "Kids, just say NO to marriage". (Al Bundy)

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  3. #3
    Hang 'Em High sickman's Avatar
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    Donor

    Default

    Quote Originally Posted by bsbll4 View Post
    So I bought tickets to the St. Louis show for July 26th through Ticketmaster, but I'm not finding my confirmation/tickets in my email. I know I bought them because the transaction is showing up in my bank account and it's through Ticketmaster. Anyone else have this problem?

    I reached out to Ticketmaster to find out what the hell is going on, but I figured I would ask here in case anyone has had a similar problem.
    I always get a confirmation email right after tix are purchased and again when they are shipped. Log back in to TM and make sure your email address is correct.
    I used to jog but the ice cubes kept falling out of my glass.

  4. #4
    Master Bluesman Elwood P.'s Avatar
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    Default

    Yeah. What he said.
    "I'm the opposite of Bill Cosby. Diamond Dave always gets your approval." (DLR)

    "Kids, just say NO to marriage". (Al Bundy)

    Rawhide in "A"

    OAA

  5. #5
    Atomic Punk bsbll4's Avatar
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    12.15.17 @ 12:23 PM
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    Default

    What's weird is that I received emails from Ticketmaster when purchasing seats for Jim Gaffigan, and when I log into my account it shows me as having those. I'm pretty sure I clicked to print the tickets, but even if I didn't, I already received my Gaffigan tickets through snail mail and the show is a week later than VH.

    Something got messed up in the process, so hopefully the Ticketmaster rep can resolve it. Thanks guys.
    CNN may think my opinion matters, but you shouldn't.

  6. #6
    Existentially Uncertain Fontcow's Avatar
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    Default

    If you don't have a confirmation email or if the order doesn't show up under your Ticketmaster account details (perhaps you made the ticket purchase while not logged in?), you now understand the importance of getting that order confirmation number written down from the confirmation screen you get after your order is complete. At least then you would have something of context to begin communicating with Ticketmaster about. I realize you said you have a record from your bank account of them withdrawing money for a point of sale, but without that confirmation number you're starting from scratch with Ticketmaster customer service. I hope you get it straightened out. Good luck!

 

 

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