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  1. #1
    Forum Frontman It's Mike's Avatar
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    12.14.17 @ 08:08 AM
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    Default Harvard Biz prof's $4 food fight

    i hate people like this asshole.


    http://www.cnbc.com/id/102254210#.

    And you thought those Winkelvoss twins got mad over losing Facebook to Mark Zuckberg when they were at Harvard?

    A Harvard Business School associate professor who saw crimson after getting overcharged $4 on a $53.35 order of Chinese food reportedly launched an email wrestling match with the eatery's owners—and let it be known he had notified "the applicable authorities" of the menu mishap.

    "I understand that fines are common for price advertising violations," the prof, Benjamin Edelman, ominously noted to the family-run Sichuan Garden restaurant in Woburn, Massachusetts, according to the Boston Globe in a story published Tuesday on Boston.com.

    Read More'Mistletoe' drone at TGI Fridays injures woman
    Edelman, who teaches in the Negotiation, Organizations & Market unit of the school, was apparently irked to learn that the restaurant's menu on its website hadn't been updated to reflect the prices he was charged for shredded chicken with spicy garlic sauce, stir fried chicken and other dishes.

    The professor, whom the Globe notes has a consulting practice that lists Microsoft, the NFL, and The New York Times as clients, quickly deployed his negotiating skills in his email exchange with manager Ran Duan, whose family owns the restaurant.

    "I suggest that Sichuan Garden refund me three times the amount of the overcharge," Edelman helpfully wrote Duan, according to the Globe.

    "The tripling reflects the approach provided under the Massachusetts consumer protection statute, MGL 93a, wherein consumers broadly receive triple damages for certain intentional violations," Edelman wrote in one of several lengthy, detailed emails to Duan published by the Globe.

    "Please refund the $12 to my credit card. Or you could mail a check for $12 to my home."

    Read MoreSugar slide to sweeten Smucker, Hershey shares
    Duan was very polite with Edelman as he explained in his own emails that the website hadn't been updated with new prices, and as he offered to refund him the four bucks the professor was overcharged. Duan said he would wait for authorities to determine any penalty and whether he actually owes Edelman treble damages.

    Duan told the Globe that the email exchange "just broke my heart."

    "I have worked so hard to make my family proud and to elevate our business."

    Edelman, who told the Globe the food "was delicious," also said he plans on taking "a few days" to weigh his legal options.

    In an email to CNBC.com on Wednesday, Edelman elaborated on his concern about cuisine costs.

    "The Boston.com piece totally misses the benefit that all diligent consumers provide in looking for overcharges and other errors," Edelman wrote. "We all rely on trust in our daily lives -that when sales tax is added, it actually applies and equals the specified amount; that the meter in a taxi shows the correct amount provided by law and correctly measures the actual distance; that when you order takeout, the price you see online matches the amount you pay in the restaurant. We all take most of this for granted. It would be a lot of trouble to all have to check these things day in and day out. That's exactly why we should be concerned when folks fall short - because hardly anyone ever checks, so these problems can go unnoticed and can affect ,in aggregate, large amounts. "

    "If you look at my other work, e.g., http://www.benedelman.org/airfare-advertising/, you'll see I've been pretty diligent in holding large companies accountable for their false statements of price and other attempts to overcharge passengers. Should all small businesses get a free pass? Some people seem to think so, i wonder if that really makes sense," Edelman wrote.

    And, he said, "Notably, though not emphasized in the Boston.com piece,the restaurant at issue knew the website prices had been "out of date for quite some time." On Yelp,consumers were complaining about this in 2010. At what point should they do something about it? I'm pleased to have at least gotten the problem fixed for the benefit of others. But by all indications there are thousands of customers affected, thousands or more likely tens of thousands of dollars of overcharges."

    Read the full, bizarre exchange at Boston.com.

  2. #2
    Atomic Punk
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    12.04.17 @ 04:15 PM
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    Default

    What an absolute TOAD...I hope all his local eateries read about this and refuse to serve him. Pathetic.
    I'm FEMALE...Deal with it!

    "Whatever you do, wherever you go, there you are..." Edward Van Halen 1986

    "You spend the first part of your life trying to make your mark, and the second part just trying to cover up your tracks"... Weesfreewheelin, 2012

    "Life's too short to stuff a mushroom"... Shirley Conran, 1975

    "You turn if you want to...The LADY is NOT for turning!"...Margaret
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  3. #3
    Gird your loins Daisy Hill's Avatar
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    12.14.17 @ 09:25 AM
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    Default

    Remember Washington DC judge Roy "Fancy Pants" Pearson? He sued a small family owned Chinese cleaners for 54 MILLION bucks because he took a pair of pants in for alterations and they lost them. Basis of the suit was a sign the cleaners had that said "satisfaction guaranteed" So he sued in order to protect the entire Washington DC area from what he felt was consumer fraud

    http://www.washingtonpost.com/wp-dyn...062500443.html

    he got nothing in his suit and he was up for reappointment for his job and was did not get reappointed because of his abuse of the legal system

    but the expenses put that little dry cleaners out of business

    He appealed the fancy pants decision and then sued the Washington DC government for failing to reappoint him

    lost that suit too

    suits of any kind seem to be his Kryptonite

  4. #4
    Atomic Punk edwardv's Avatar
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    12.14.17 @ 08:34 AM
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    Premium Member

    Default

    Reminds me of some A hole college teachers I had.
    EVH 1979: Well, actually it's not much of a vacation, because we run everything ourselves. We design our own album cover, we have to be in the office every day to sign checks - the whole corporation revolves around us. Nothing can be done without our approval. We even have photo approval.

  5. #5
    Atomic Punk Dave's Dreidel's Avatar
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    12.14.17 @ 09:00 AM
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    Default

    Quote Originally Posted by edwardv View Post
    Reminds me of some A hole college teachers I had.
    Edwardv, you signed a non-disclosure, you can't talk about me like that.
    Taylor Swift is nice to look at. Adele can sing.

    Emperor Brett - "I can't believe you guys are analyzing song-by-song Van Halen III? What next, analyzing the script of Stroker Ace looking for some shred of Citizen Kane?"

    David Lee Roth did the impossible. He made Van Halen better. Deal with it!

    Preferred pronouns: he/him/his

    Hurricane Halen - Let's all gingery touch our sword tips!!!

    DONATE TO THE LINKS YA CHEAP BASTARDS!!!!

  6. #6
    Atomic Punk edwardv's Avatar
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    12.14.17 @ 08:34 AM
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    Premium Member

    Default

    Quote Originally Posted by Dave's Dreidel View Post
    Edwardv, you signed a non-disclosure, you can't talk about me like that.
    I thought you owned an accounting business?
    EVH 1979: Well, actually it's not much of a vacation, because we run everything ourselves. We design our own album cover, we have to be in the office every day to sign checks - the whole corporation revolves around us. Nothing can be done without our approval. We even have photo approval.

  7. #7
    Baluchitherium Scott's Avatar
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    12.14.17 @ 09:02 AM
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    Premium Member

    Default

    Same thing
    Winners come and go; legends are forever.

  8. #8
    Atomic Punk Dave's Dreidel's Avatar
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    12.14.17 @ 09:00 AM
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    Default

    Quote Originally Posted by edwardv View Post
    I thought you owned an accounting business?
    I have my fingers in lots of pies...multiple revenue streams my friend. Also, I was being a little facetious for web forum humor's sake. I obviously didn't pull it off, so back to the Improv.
    Taylor Swift is nice to look at. Adele can sing.

    Emperor Brett - "I can't believe you guys are analyzing song-by-song Van Halen III? What next, analyzing the script of Stroker Ace looking for some shred of Citizen Kane?"

    David Lee Roth did the impossible. He made Van Halen better. Deal with it!

    Preferred pronouns: he/him/his

    Hurricane Halen - Let's all gingery touch our sword tips!!!

    DONATE TO THE LINKS YA CHEAP BASTARDS!!!!

  9. #9
    Atomic Punk Dave's Dreidel's Avatar
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    12.14.17 @ 09:00 AM
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    Default

    Double post.
    Taylor Swift is nice to look at. Adele can sing.

    Emperor Brett - "I can't believe you guys are analyzing song-by-song Van Halen III? What next, analyzing the script of Stroker Ace looking for some shred of Citizen Kane?"

    David Lee Roth did the impossible. He made Van Halen better. Deal with it!

    Preferred pronouns: he/him/his

    Hurricane Halen - Let's all gingery touch our sword tips!!!

    DONATE TO THE LINKS YA CHEAP BASTARDS!!!!

  10. #10
    Baluchitherium
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    12.11.17 @ 09:44 PM
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    Default

    I can't stand "legalistic" people like this, they tend to ruin the people around them's lives. We are humans and not robots, typos and mistakes will be made everywhere everyday and if we go around suing each other just because the law says we can, no one will dare engage in commerce any longer.
    "Alcoholism, is like, the only disease you can get yelled at for having" - Mitch
    Hedberg

  11. #11
    Atomic Punk Dave's Dreidel's Avatar
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    12.14.17 @ 09:00 AM
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    Default

    Many people, mostly those associated with the business of law, forget the basic premise of law...to seek justice.

    This has nothing to do with justice, and everything to do with wasting peoples time.
    Taylor Swift is nice to look at. Adele can sing.

    Emperor Brett - "I can't believe you guys are analyzing song-by-song Van Halen III? What next, analyzing the script of Stroker Ace looking for some shred of Citizen Kane?"

    David Lee Roth did the impossible. He made Van Halen better. Deal with it!

    Preferred pronouns: he/him/his

    Hurricane Halen - Let's all gingery touch our sword tips!!!

    DONATE TO THE LINKS YA CHEAP BASTARDS!!!!

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