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  1. #1
    Sinner's Swing! graeme's Avatar
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    11.19.17 @ 09:41 AM
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    Default Customer service at it's finest

    This one was Barclays bank, but I'm sure you guys have many others.

    Note to self: 'Cancel credit cards prior to death!

    Be sure and cancel your credit cards before you die!
    This is so priceless and so easy to see happening - customer service, being what it is today!

    A lady died this past January, and Barclays Bank billed her for February and
    March for their annual service charges on her credit card, and
    Then added late fees and interest on the monthly charge. The balance had
    Been 0.00, now is somewhere around 60.00.

    A family member placed a call to Barclays Bank:

    Family Member:
    'I am calling to tell you that she died in January.'

    Barclays:
    'The account was never closed and the late fees and charges still apply.'

    Family Member:
    'Maybe, you should turn it over to collections.'

    Barclays:
    'Since it is two months past due, it already has been..'

    Family Member:
    So, what will they do when they find out she is dead?'

    Barclays:
    'Either report her account to the frauds division or report her to
    the credit bureau, maybe both!'

    Family Member:
    'Do you think God will be mad at her?'

    Barclays:
    'Excuse me?'

    Family Member:
    'Did you just get what I was telling you . . . The part about her
    being dead?'

    Barclays:
    'Sir, you'll have to speak to my supervisor.'

    Supervisor gets on the phone:
    Family Member:
    'I'm calling to tell you, she died in January.'

    Barclays:
    'The account was never closed and the late fees and charges still apply.'

    Family Member:
    'You mean you want to collect from her estate?'

    Barclays:
    (Stammer) 'Are you her lawyer?'

    Family Member:
    'No, I'm her great nephew.'
    (Lawyer info given)

    Barclays:
    'Could you fax us a certificate of death?'

    Family Member:
    'Sure.'
    ( fax number is given )

    After they get the fax:

    Barclays:
    'Our system just isn't set up for death. I don't know what more I
    can do to help.'

    Family Member:
    'Well, if you figure it out, great! If not, you could just keep billing
    her. I don't think she will care.'

    Barclays:
    'Well, the late fees and charges do still apply.'

    Family Member:
    'Would you like her new billing address?'

    Barclays:
    'That might help.'

    Family Member:
    ' Finchley Memorial Cemetery , Great North Road, Finchley, London Plot Number
    1049.'

    Barclays:
    'Sir, that's a cemetery!'

    Family Member:
    'Well, what the f*** do you do with dead people on your planet?'..............


    Dave


    All the best
    A man could lose himself in a country like this.

    My blog at http://tollins.blogspot.de/

  2. #2
    Sinner's Swing!
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    Default

    Snopes: Undetermined. Here it is with citibank instead of Barclays, otherwise word for word besides cemetery address.

    http://www.snopes.com/business/bank/deadcard.asp
    Delusions of eloquence

  3. #3
    Atomic Punk lovemachine97(Version 2)'s Avatar
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    12.17.17 @ 08:12 AM
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    Premium Member

    Default

    My aunt was divorced from my uncle when he took his life last June. He had nowhere to live, so they were living in separate bedrooms in her house.

    The ambulance, hospital both tried to charge him for their services. The dance didn't go on long, but I thought it was kind of silly that they didn't check into whether or not he, ya know, made it, before sending a bill.

  4. #4
    Baluchitherium
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    They're all great!
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    Donor

    Default

    This is taken from an Austrailian tourism website. People considering visiting Austrailia can post questions regarding their visit or the country and someone from the tourism department answers them. The country of origin of the person asking the question is in brackets after the question...


    Gotta love the Aussies....
    ________________________________________________
    Q: Does it ever get windy in Australia ? I have never seen it rain on TV, how do the plants grow? ( UK).
    A: We import all plants fully grown, and then just sit around watching them die.
    __________________________________________________
    Q: Will I be able to see kangaroos in the street? ( USA)
    A: Depends how much you've been drinking.
    __________________________________________________
    Q: I want to walk from Perth to Sydney - can I follow the railroad tracks? ( Sweden)
    A: Sure, it's only three thousand miles. Take lots of water.
    __________________________________________________
    Q: Are there any ATMs (cash machines) in Australia ? Can you send me a list of them in Brisbane , Cairns , Townsville and Hervey Bay ? ( UK )
    A: What did your last slave die of?
    __________________________________________________
    Q: Can you give me some information about hippo racing in Australia ? ( USA)
    A: Af-ri-ca is the big triangle shaped continent south of Europe .
    Aust-ra-lia is that big island in the middle of the Pacific which does not ...
    Oh, forget it. Sure, the hippo racing is every Tuesday night in Kings Cross. Come naked.
    __________________________________________________
    Q: Which direction is North in Australia ? ( USA)
    A: Face south, and then turn 180 degrees. Contact us when you get here and we'll send the rest of the directions.
    _________________________________________________
    Q: Can I bring cutlery into Australia ? ( UK)
    A: Why? Just use your fingers like we do.
    __________________________________________________
    Q: Can you send me the Vienna Boys' Choir schedule? ( USA)
    A: Aus-tri-a is that quaint little country bordering Ger-man-y, which is ...
    Oh, forget it. Sure, the Vienna Boys Choir plays every Tuesday night in Kings Cross, straight after the hippo races. Come naked.
    __________________________________________________
    Q: Can I wear high heels in Australia ? ( UK)
    A: You are a British politician, right?
    __________________________________________________
    Q: Are there supermarkets in Sydney and is milk available all year round? ( Germany)
    A: No, we are a peaceful civilization of vegan hunter/gatherers. Milk is illegal.
    __________________________________________________
    Q: Please send a list of all doctors in Australia who can Dispense rattlesnake serum. ( USA)
    A: Rattlesnakes live in A-mer-ica, which is where YOU come from. All Australian snakes are perfectly harmless, can be safely handled, and make good pets.
    __________________________________________________
    Q: I have a question about a famous animal in Australia, but I forget its name. It's a kind of bear and lives in trees. ( USA)
    A: It's called a Drop Bear. They are so called because they drop out of gum trees and eat the brains of anyone walking underneath them.
    You can scare them off by spraying yourself with human urine before you go out walking.
    __________________________________________________
    Q: I have developed a new product that is the fountain of youth. Can you tell me where I can sell it in Australia ? ( )
    A: Anywhere significant numbers of Americans gather.
    __________________________________________________

    Q: Do you celebrate Christmas in Australia ? ( France)
    A: Only at Christmas.
    __________________________________________________

    Q: Will I be able to speak English most places I go? ( USA)
    A: Yes, but you'll have to learn it first.
    http://www.facebook.com/Tommywho5150

    And with that I'm off to the kitchen to make myself a lesbian omelette...LLFHS in response to one of Graeme's post's


    "The anal beads may have scarred SNIC for life. That guy is tough as fucking nails!! No normal guy could take anal beads to the head and survive! "...OLO on SNIC's near death experience at TLW

    "I'm a 45-year-old man, and I still like to wear a thong or a speedo when I go swimming.
    Not because I have a great body, it's just an easy way to make sure I have the hotel swimming pool all to myself."...Bullwinkle for quite obvious reasons!

    "Dude, the cashier gave me the creepiest sneer when he rang up my unmentionables!"...Sassy Lassy during a Facebook conversation!

  5. #5
    Hot For Teacher
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    09.30.14 @ 03:16 PM
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    Default

    This exact same thing happened to my family when my father passed away.
    [SIGPIC][/SIGPIC]

  6. #6
    Atomic Punk LLFHS's Avatar
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    07.30.17 @ 08:59 PM
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    Donor

    Default

    Sadly, this shit happens. My aunt divorced her dickbag of a husband who had no control over his spending and had accumulated about 100 grand in credit charges.

    He wound up dying about 8-9 years later of poor health brought on by eating like a teenager and never exercising well past the age of 50 and guess who the banks tried to collect his debts from.

    Fortunately she managed to get free of it all without paying a dime. I'll have to ask her exactly how but yes, she got calls.
    LowLifeFlatHeadScum

    [sigpic][/sigpic]


    Your Hacked Nude Photo Here!

  7. #7
    Atomic Punk lovemachine97(Version 2)'s Avatar
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    12.17.17 @ 08:12 AM
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    Premium Member

    Default

    Quote Originally Posted by LLFHS View Post
    Sadly, this shit happens. My aunt divorced her dickbag of a husband who had no control over his spending and had accumulated about 100 grand in credit charges.

    He wound up dying about 8-9 years later of poor health brought on by eating like a teenager and never exercising well past the age of 50 and guess who the banks tried to collect his debts from.

    Fortunately she managed to get free of it all without paying a dime. I'll have to ask her exactly how but yes, she got calls.
    Very similar to my aunt and uncle, but he died 6 months later (at 55). He owned his own painting business and the housing bubble hit them HARD. He was on Paxil for being bi-polar and they often couldn't afford it, so he was on and off of it--not a good idea. He could be a sweetheart, but his substance abuse got to be uncontrollable, and she divorced him. He lived in a separate room when he took his life in there.

    One creditor put a lien against the house as he'd put it up, but the house was only in her name. It's still pending but I can't imagine they can get paid if they failed to find out if he actually owned what he was putting up. His collections still come to her, as well as the ones I mentioned above (death-related).

    As a side note, my mom and aunt's best friend took her own life less than a year before that after the recession had put her and her husband into poverty. She was bi-polar and on Paxil as well. That was a bad year, lol.

  8. #8
    Atomic Punk LLFHS's Avatar
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    That was a bad year
    To put it mildly.
    LowLifeFlatHeadScum

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  9. #9
    Atomic Punk lovemachine97(Version 2)'s Avatar
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    Quote Originally Posted by LLFHS View Post
    To put it mildly.
    Along these same lines, my great aunt had isolated herself from the rest of the family. (Just to give you an idea of how much of a bitch she was, she stopped talking to us because we didn't go far enough out onto the driveway to walk her out at Christmas like 20 years ago and never returned another call or would answer the door. We finally gave up.). Somehow an incident occurred and my mom and her sister were called (this is their uncle's widow) about it. She was completely mentally gone. She was threatening people, acting kind of crazy, but she had befriended a neighbor who had gotten herself onto the bank account. Lots of money is still not accounted for, but the bank admitted she never should have been added. Further, "charities" were calling every single day to ask for money. She'd get almost 10 letters a day asking for money for "charity". Anyway, to fast forward through a TON of mess, my family finally got her into an assisted living home (she doesn't remember any of us anymore).

    The guy running THAT place tells us that this is an INSANE problem for him. He has tons of people living there that are no longer with it, and they get bombarded with mail and calls asking for money. Sometimes, people even show up in person to collect.

    What bastards. They wait til you're no longer coherent and just prey on you. I am sure the credit companies above do this because sometimes people are stupid enough to pay it.

 

 

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