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  1. #1
    Atomic Punk chefcraig's Avatar
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    03.07.10 @ 06:18 AM
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    Default Another Reason Why Cable TV Sucks: Billing Tornado Victims For Damaged Equipment

    Tornado victim billed for cable devices

    Thu Jan 31, 9:23 PM ET

    Having a tornado demolish her home was bad enough. But when Ann Beam received a $2,000 cable bill a few weeks later, she was floored. "I just couldn't believe it," Beam said. "I was like, 'What are they thinking?'"

    Time Warner Cable billed a number of Wheatland residents for equipment destroyed in the Jan. 7 twister that struck the southeast corner of the state. Beam's bill covered five cable boxes and five remote controls.

    She immediately called the cable company, but a man who identified himself as a manager said there was nothing the company could do.

    "They said I would have to take the bill and turn it in to my insurance company," Beam said.

    But her cable equipment was nine years old, and the insurance company would pay only a depreciated value that wouldn't cover her bill, she said.

    Time Warner Cable spokeswoman Celeste Flynn said Beam's case was simply a misunderstanding. An unspecified number of customers were charged for unreturned equipment, but only because they canceled or transferred their service without mentioning their requests were tornado-related, she said. (You'd think normal, somewhat rational human beings would have taken this into consideration in the first place. )

    "We understand this is an unusual situation," Flynn said. "All they will need to do is call and we will take the equipment off their account." (Uh-huh...if the house is destroyed, naturally finding the phone will be simple. )

    Time Warner Cable has tried to contact affected customers but privacy laws have impeded those efforts, she said.

    Rare winter tornadoes destroyed more than two dozen homes and damaged nearly 80 others in Kenosha County on Jan. 7. The damage was estimated at $18 million.


    http://news.yahoo.com/s/ap/20080201/...odd_cable_bill
    Last edited by chefcraig; 02.01.08 at 05:39 AM.
    "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends on the unreasonable man."
    George Bernard Shaw

  2. #2
    Atomic Punk ZeoBandit's Avatar
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    12.12.17 @ 06:17 AM
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    I was just about to post this. Simply unbelievable.
    "What we are dealing with here, is a complete lack of respect for the law" - Jackie Gleason, Smokey and the Bandit

    www.geocaching.com - The site where you are the search engine.

  3. #3
    Eruption lal5150's Avatar
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    06.16.12 @ 03:16 PM
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    im sure a csm at time - warner could have helped them from the begining. something so simple .yet difficult.
    they hate if your the same , and they hate you if your different- evh

  4. #4
    Atomic Punk sixstring's Avatar
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    07.20.17 @ 02:42 PM
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    While I'm fairly happy overall with TWC, they DO have a bunch of morons working their 'help desks' - they never seem to tell me anything I already didn't know and shuffle my call around to 4 or 5 different departments. They're NOTORIOUS for passing the buck. Seems most employees there are just showing up to collect a paycheck and not much more...
    [SIGPIC][/SIGPIC]


    "20 minutes (late to work)? Shit. Last year I woke up three weeks too late.
    My advice is to go for the alien abduction story. Look bemused, dishevelled and on the verge of tears as you recount your story of intrusive and degrading medical tests.
    Worked for me anyway. I still have colleagues asking me what it is like to fuck a green womanoid with seventeen breasts.
    Alternatively just walk in and inform everyone that alcoholism is indeed a disease and that they should be less judgemental and perhaps a little more supportive."
    - graeme on the addiction to this place.

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  5. #5
    Eruption
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    I switched over to Directv 2 years ago, the picture is way better even without HD,its about the same price, and theres a couple of exclusive music channels, they played a Heart concert for a whole month recently, and when we have a storm and it goes out, after the storm is over, it just comes back up, with cable I always had to schedule an appointment for them to come fix it, the only thing i miss is on demand

  6. #6
    Hang 'Em High RRMB's Avatar
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    05.21.17 @ 06:42 PM
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    I'm para-phrasing here, but Ron White said it best:

    "Bad eyes? You can fix 'em. Bad hip?? You can fix it. Bad teeth??? You can fix that too. But you can't fix stupid."
    "Jesus, that fucker just crawled out of his hen house that was destroyed by the Alabama tornados. Fucking 280mph plus winds sucked the gleam off this bitch and passed it on to a bird in Rhoad Island." - Hurricane Halen 5/3/11 (about my birthday chicken from seenbad)

    "Pete is this big, loud muthafucker with a big ass heart, y'all!!!!---------" - Hurricane Halen 9/27/13

    "Princess Freckle-Tits hasn't had a good day." LLFHS 7/8/10 (on Lindsay Lohans' legal drama)


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  7. #7
    Sinner's Swing! csm5150's Avatar
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    11.25.14 @ 09:53 PM
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    As if I needed another reason to hate cable...I switched to DirecTV about 5 years ago and I love it. The channel selection is so much better than the crappy cable company. Service is outstanding as well. On top of that, when the hurricane hit, I still had service-cable was out for over a month. DirecTv was even cool enough to waive that month's bill since I was not in my house for most of the month.
    LSU Tigers 2003 & 2007 National Champs
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    If looks could kill, I'd stare at everybody!

 

 

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